Job Description

This role serves as primarily a floor management role for our tasting room at Roblar Winery. We have a strong preference for someone with a food service background in an upscale environment.

Job Type: Full-time

Pay: $24-28/hour depending on experience level, plus sales and club commissions

Responsibilities:

• Responsible for the operations and performance of the tasting room.
• Responsible for the management and well-being of our tasting room employees, including associates, servers, bussers, and cleaning staff.
• Responsible for opening and/or closing location, including locking and unlocking, setting alarms, and ensuring everyone is off property.

More specific tasks/roles:

• Must have prior restaurant experience, preferably in a fine dining or upscale full service environment.
• Lead all tasting room and restaurant staff, and demonstrate professionalism at all times.
• Manage the maintenance of the tasting room in terms of wine inventory, functioning systems, and overall look & feel.
• Responsible for staffing tasting room sections and understanding overall scheduling procedures of staff.
• Responsible for networking and participating in the wine community as a brand ambassador of Roblar and to identify individuals that could be a good fit for the Company.
• Assisting with onboarding and training any new staff.
• Having a thorough understanding of the POS software.
• Assisting with cash handling, including deposits and handling change.
• Foster relationships with tasting room staff, communicating important items to them from daily notes to overall sales performance.
• Assist with answering inquiries relating to tasting room and tasting room events via company emails, as well as assisting with responding promptly to phone messages and other inquiries.
• Respond to and follow-up on outreach from guests who have visited our tasting room (i.e. questions about wines, refunds, experiences, etc.)
• Keep supplies up to date.
• Constantly be thinking about new and exciting ways to improve and stay ahead of the curve.

Benefits:

• Medical, dental and vision insurance, per the Company Policy
• Sick time, per the Company Policy
• Vacation time, per the Company Policy
• Paid holidays, per the Company Policy
• Employee discount and additional perks
• Paid training
• Optional CalSavers savings program

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