Job Description

A prominent defense law firm in New Orleans is seeking a tech-savvy and detail-oriented Reference Applications Specialist to manage and enhance our digital research tools and resources. This full-time, in-office role is ideal for professionals with a background in IT, library science, or information management who are passionate about supporting legal research and ensuring seamless access to digital resources.

Key Responsibilities:

• Digital Resource Management: Oversee access to online research subscriptions, e-newsletters, legal databases, and other digital tools, ensuring compliance with contractual guidelines and optimal user experience.
• Data & Application Management: Process electronic routing and subscription services; maintain accurate records by cataloging both print and digital materials into our collections database.
• Reference & Training Support: Provide reference assistance to internal clients; develop and deliver training sessions to staff on effective utilization of digital resources.
• Administrative Assistance: Support monthly billing processes, invoice reconciliation, and auditing procedures; assist with routine administrative tasks as needed.
• Collection Maintenance: Organize, update, and maintain bibliographic records and digital collections; participate in special projects related to collection development.

Qualifications:

• Bachelor’s degree in Library Science, Information Technology, or a related field.
• Minimum of 2 years’ experience in a similar role, preferably within a legal or professional services environment.
• Proficiency in managing digital resources and familiarity with legal research databases.
• Strong organizational and analytical skills with attention to detail.
• Excellent communication skills, both written and verbal.

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