Job Description

Job Title: Change Manager (Contractor)

Location: Hybrid or Remote

Contract Duration: July 2025 – April 2026

Overview: We’re seeking a skilled Change Management Contractor to support our organization in executing a comprehensive change management strategy and establishing some foundational templates. This role will focus on the tactical aspects of change management, ensuring a smooth transition during the implementation of new initiatives. The ideal candidate will have a strong background in change management processes, excellent communication skills, and proficiency in Microsoft Office products, Miro, and Asana.

Key Responsibilities:

Discovery:

• Collaborate with stakeholders to identify change requirements and objectives
• Conduct change impact assessments and analysis to understand the implications of changes on various teams and processes
• Develop end-to-end user journey maps to visualize the impact of changes on user experiences

Change Delivery Planning:

• Create and refine change delivery plans that outline the steps necessary for successful implementation
• Develop a key messaging hierarchy to ensure consistent communication throughout the change process
• Design engagement and communications strategies
• Polish and prepare change delivery assets for hotel-facing use, ensuring clarity and usability
• Establish success metrics to evaluate the effectiveness of change initiatives and track progress

Pilot Management:

• Manage beta tests and pilot programs to gather feedback and make necessary adjustments before full-scale implementation

Post-Implementation Sustainability:

• Integrate sustainability considerations into change management strategies to promote long-term viability and responsibility
• Provide adoption and stabilization support post-implementation to ensure sustained success and user satisfaction

Qualifications:

• Proven experience in change management, preferably in a hospitality or service-oriented environment
• Strong analytical skills with the ability to conduct impact assessments and user journey mapping
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Miro, and Asana
• Ability to work independently and collaboratively in a fast-paced environment
• Strong organizational skills and attention to detail

The hourly pay rate range for this position is $29-$31 dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For immediate consideration, please forward your resume to mgreen@synergishr.com

If you require assistance or an accommodation in the application or employment process, please contact us at mgreen@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at

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