A leading healthcare organization is seeking a dedicated and analytical Grievance Customer Service Representative to join our team. This position is 100% remote, with the understanding that you may be required to work onsite at our San Diego, Rio office during system outages or other operational needs. This is a 4-6 month contract with the potential for extension and the opportunity to apply for full-time employee positions.
In this role, you will be responsible for reviewing and resolving non-clinical member grievances. This is a crucial position that requires strong analytical and communication skills to ensure that member concerns are handled professionally and in a timely manner.
Location: Remote (Must reside within a 2-hour commute of the San Diego, Rio office located at 8954 Rio San Diego Dr, San Diego, CA 92108)
Compensation: $24.00/hr
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Key Skills and Qualifications
Required:
Preferred:
Responsibilities
If you are a detail-oriented professional with a passion for problem-solving and excellent customer service, we encourage you to apply!
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