Job Description

The Front Desk / Administrative Assistant is the first point of contact for our clients and plays a key role in keeping our operations running smoothly. You’ll be responsible for greeting clients, handling calls, preparing proposals, processing payments, scheduling, and providing administrative support across departments.

We are looking for someone who is organized, professional, and experienced in working within a construction office environment. Familiarity with the glass or metal industry is a plus.

Responsibilities

Client Communication & Reception

• Answer and direct phone calls professionally.
• Greet and assist walk-in clients with courtesy.
• Handle general inquiries from clients, vendors, and partners.

Proposals & Documentation

• Prepare and process customer proposals accurately.
• Save, track, and file all proposals in company systems.

Payments & Recordkeeping

• Process customer payments (credit card, check, etc.).
• Record and track payment activity in company logs/software.

Scheduling

• Coordinate and schedule appointments for measurements, installations, and service calls.
• Provide confirmations and updates to clients and internal teams.

Lead Tracking & Sales Support

• Enter all leads (phone, email, walk-in) into the Lead Tracking Sheet.
• Maintain daily updates and follow-ups on leads.
• Collaborate with the sales team to help convert leads into sales.

DocuSign Management

• Prepare and send contracts through DocuSign.
• Include acknowledgment forms and confirm receipt.
• Maintain accurate records of signed contracts.

Office & Administrative Support

• Assist with filing, organizing, and managing supplies.
• Support various departments with admin tasks.
• Keep the front desk area clean and professional.

Qualifications

• Experience working in a construction office environment is required.
• Previous administrative, receptionist, or office support experience.
• Strong communication and customer service skills.
• Proficient in Microsoft Office and Google Workspace.
• Experience with DocuSign, QuickBooks, or CRM systems is a plus.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Professional, reliable, and detail-oriented.

What We Offer

• Competitive pay (based on experience).
• Full-time schedule, Monday–Friday.
• Growth opportunities in a fast-expanding company.
• Supportive and professional work environment.

Benefits

• 401(k) with company match
• Health, dental, and vision insurance
• Paid time off

Experience:

• Construction office: 1 year (Required)

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

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