The Specialized Recruiting Group is hiring a Field Operations Manager for a construction firm client of ours in Charlotte. Please read the full job description below and apply if interested!
GENERAL STATEMENT OF JOB
The Field Operations Manager is responsible for leading field operations with a focus on strategic execution, team accountability, and operational excellence. This role ensures that projects are delivered on time, within budget, and to quality standards by driving process improvement, managing field assets, and aligning production goals with company strategy. The Field Operations Manager embodies strong leadership, clear communication, and a relentless commitment to efficiency and improvement.
SUPERVISORY RESPONSIBILITIES
Direct oversight of:
o All Field Operation Managers
o Production Compliance Manager
o Warranty Manager
Coaches, mentors, and develops management-level direct reports
Participates in the hiring, onboarding, and development of operational leadership
Conducts performance evaluations, enforces accountability, and manages corrective actions as
necessary
ESSENTIAL JOB FUNCTIONS
1. Leadership, Management, Accountability (LMA)
Lead, mentor, and develop supervisors, and field teams to meet daily, weekly, and monthly
production goals.
Set clear expectations, enforce accountability, and provide real-time coaching and
performance feedback.
Foster a culture of ownership, pride, and continuous improvement in line with the
company’s core values.
2. Production Strategy & Execution
Develop and implement production strategies to ensure efficient deployment of labor and
resources.
Review project timelines and labor projections weekly to ensure alignment with schedules
and customer expectations.
Collaborate with Pre-Construction and Project Management to execute work that matches
awarded scope and contract obligations.
3. Operational Efficiency
Monitor daily crew performance, field schedules, and resource allocation to minimize downtime
and maximize productivity.
Track and report key field metrics (labor hours, job costs, production rates) and proactively address
variances.
Identify bottlenecks or inefficiencies and implement field-level solutions to keep projects on target.
4. Process Improvement
Standardize field execution through clear processes, SOPs, and checklists.
Lead post-project reviews and job walks to identify recurring issues or improvement opportunities.
Champion technology and systems that streamline communication, labor tracking, and material
delivery.
5. Asset Management
Oversee the proper use, care, and tracking of tools, equipment, and company vehicles.
Partner with purchasing or warehouse teams to ensure timely delivery of materials and supplies.
Reduce loss, downtime, and misuse of assets through accountability and visibility systems.
STANDARDS OF PERFORMANCE
High-level problem solving and decision making
Leadership and communication across diverse teams
Organized and deadline-driven with a strategic mindset
Proactive and accountable in high-pressure environments
Operates with high integrity and promotes trust within the organization
EDUCATION, EXPERIENCE AND TRAINING
Bachelor's degree in Construction Management, Business, Engineering, or similar
Minimum 5 years of construction experience (plumbing or mechanical preferred), ideally with a
national or regional homebuilder or contractor
Proven leadership experience managing crews across multiple jobsites.
Strong understanding of construction methods, job costing, labor forecasting, and schedule
management.
Proficient with project management tools, scheduling software, and field reporting technology.
Demonstrated leadership of field and office operations at scale
MENTAL AND PHYSICAL REQUIREMENTS
Ability to maintain focus and productivity in a sedentary role for extended periods (approximately
75% of the time).
Regularly operate computers and office machinery with precision and efficiency.
Physical ability to navigate multi-level workspaces, including ascending and descending stairs as
needed.
WORKING ENVIRONMENT AND CONDITIONS
Primarily an office-based role, with extended periods of work at a desk and computer.
Occasional travel to on-site locations to oversee operations or represent the organization.
Must be able to lift and carry materials up to 15 pounds as required.
Valid driver’s license and insurable with company insurance policy
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