Job Description

POSITION SUMMARY

The Donor Services Coordinator is responsible for providing comprehensive administrative and operational support to the Cincinnati Art Museum's Philanthropy programs and the Director of Philanthropy. This role is essential in ensuring the efficient functioning of our donor engagement initiatives and maintaining strong relationships with our supporters.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES


Working under the direction of the Director of Philanthropy, duties include but are not limited to:

Divisional Responsibilities

• Maintains donor records and inputs new data into the Altru system.
• Prepares correspondence regarding the Art Museum and its donor recognition programs.
• Provides correspondence and handles report/proposal preparation.
• Handles all incoming and outgoing mail including prioritizing, copying, distributing, mailing, and filing. Assists with departmental mailings.
• Keeps Division calendar updated.
• Schedules and prepare materials for staff’s board committees and subcommittees as assigned. Record minutes and helps facilitate follow-up as needed for those committees.
• Processes invoices, maintains department files, orders department supplies and processes requests for information.
• Assist donors with requests and inquiries.

Event Responsibilities

• Assists special events staff as needed with planning, invitations, reservations, data entry, deposits, and event files.
• Attends major donor events and fundraisers to provide on-site assistance and support.

Assistant Responsibilities

• Manage scheduling for the Director of Philanthropy of internal and external appointments, meetings, and conference calls.
• Answer and screen phone calls. Take messages and assist donors with questions and requests.
• Write and prepare letters and other written correspondence.
• Maintain any project files as needed.
• Take on other special projects and duties as assigned by the Director of Philanthropy.

MINIMUM REQUIREMENT

• Two-year college degree or higher with at least two (2) years of experience in a nonprofit organization; or an equivalent combination of education and experience. 
• Excellent computer skills with proficiency in Microsoft Office Suite. Previous experience with donor management software a plus.
• Candidates must possess excellent organizational skills, ability to communicate (written and verbal) with a wide range of people, and attention to accuracy and detail.
• Ability to handle varied and multiple projects simultaneously.
• Ability to prioritize and schedule work according to deadlines, and a demonstrated ability to collaborate with professionals and volunteers associated with the Art Museum.

Compensation details: 40000-42700 Yearly Salary

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