Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.
...Key Responsibilities: Design and develop scalable SharePoint Framework (SPFx) web parts and extensions using React and Fluent UI, aligned with modern SharePoint Online architecture. Build responsive, accessible, and high-performance user interfaces integrated with...
...Management Division. Premier innovative service provider in the emergency care industry. Our specialists provide unparalleled expertise... ...seeking a strong, detail-oriented Utilization Review Registered Nurse (RN) to join their team. The Utilization Review Nurse plays a critical...
...Macdonald & Company is pleased to be exclusively retained by a leading senior living developer and operator to identify and appoint a Senior Manager of Capital Expenditure to bolster their team. The role will be based out of their office in Houston, Texas. OPPORTUNITY...
...Job Summary: We are seeking an experienced Estimator to join our team in the steel industry. As an Estimator, you will be responsible for accurately assessing project costs, preparing competitive bids, and supporting our sales team in acquiring new business. Your expertise...
...Description: We are seeking an energetic, motivated and experienced graphic designer to join Foundrys marketing team in Charlotte, NC. The primary... ...marketing teams, and external vendors to execute projects on time and within budget. Manage multiple projects, ensuring...