About the job
Operations Technician 1
**Shift - 12am - 10am Sun - Wed***
Summary
Csquare is a global data center leader in retail colocation and interconnection services. The company operates a footprint of 61 data centers in 29 markets around the world, providing services to more than 2,300 leading enterprises, service providers, and U.S. federal government agencies. Centersquare brings proven operational excellence, global scale, flexibility, and customer-focused innovation together to provide a comprehensive portfolio of data center and interconnection solutions.
The Operations Technician 1 (O) is an entry-level position responsible for providing exceptional 24x7 data center support for internal and external customers. Primary responsibilities include installations, troubleshooting, monitoring, and documentation.
Primary Responsibilities
· Work directly with colocation customers to isolate and troubleshoot issues as necessary.
· Responsible for the installation and troubleshooting of all copper and fiber cross connects and run bundles of cables throughout a data center.
· Layer 1 cable testing, including light testing, continuity – Transmit/Receive, DB Loss Level, head-to-head testing. Terminate and test cabling using various connectors (LC/SC, RJ45).
· Thoroughly document all work within a ticket system in support of customer requests and execution of installation tasks.
· Manage and prepare incoming and outgoing customer tape backups/rotations and offsite transfers.
· Assume monitoring role for all critical systems utilizing Building Monitoring System. Provide visibility and support to the Facilities Team.
· Follow all global policies and procedures. Effectively escalate events in a timely manner to the appropriate team.
· Perform and execute installation/de-installation projects that would include the racking and stacking, dressing cabling and labeling.
· Work efforts which require work with ladders and various hand tools.
· Employee’s assigned work shift can vary based on site coverage requirements. Shifts include nights, weekends, and holidays. On-call and overtime will be necessary depending on workload requirements.
· Lifting of hardware equipment required up to and in excess of 50 pounds. Standing, bending and kneeling as required to perform this task. Server lifts can be utilized where applicable.
· Perform additional/other duties as assigned such as (but not limited to): Physical Security (monitoring and controlling access to the data center), cleanliness and appearance of raised floor (including physical clean-up) and shipping/receiving duties.
Experience & Qualifications
· High School Diploma or equivalent required, operational and technical experience in an IT environment preferred.
· IT certification is desired.
· Experience with the installation, testing and terminating of copper, fiber (multi & single mode) and coaxial cable is desired.
· Windows operating system navigation, general commands and system programs/processes knowledge and experience.
· Security clearance via Government or other agency background check may be required for customer support.
· Excellent communication and organizational skills are required.
· Strong team player.
Employer will not sponsor visas for this role
Csquare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
...Department: Security Reports to: Senior Manager, Security Job Type: Full-time Regular Job Classification: Hourly (Non-exempt) Workplace Location: Los Angeles Pickford Compensation: $23.84 per hour Summary/Objective: The Security Officer...
...Art Handlers to join their team and support day-to-day transportation and offsite... ...warehouse facilities Pack artworks for local, national, international transportation and... ...snow Familiarity with the use of hand trucks, pallet jacks, j-bars, dollies and other necessary...
...Job Description: Join Our Team as a Cardiac Sonographer! We are seeking a dedicated and skilled Cardiac Sonographer to join our healthcare team. If you're passionate about providing exceptional care and want to work in an environment that values growth, wed love...
Role Mandate: This person will perform a variety of administrative and office tasks, supporting 5 or more executives or managers. This role provides general offices services ensuring all administrative and operational processes and control standards are followed, while...
...At Amherst Madison, were more than a real estate brokerage were a community of innovators... ...specialize in luxury real estate and development in Boise. If you thrive on high-level... ...project coordination, task management, and internal communications. Oversee CRM and...