Customer Service Representative Job at Buckeye Global, San Diego, CA

R0ZzeWEwYmlMR3lIeEFLZjZ1STZqN0lZbWc9PQ==
  • Buckeye Global
  • San Diego, CA

Job Description

Role: Customer Service Representative

Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)

Duration: 6 months contract (potential temp to perm)

Start date: September/October

Job description:

6 months of call center experience

Good attendance is a priority.

After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.

Candidate must have stable internet connection and equipment in case they are approved for remote.

Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM

Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling

Candidate expected to attend 60-80 calls per day.

Will handle escalated issues.

Investigatory skills/Grievance cases - researching and looking into inquiries

Epic preferred

Talkdesk Preferred - They are using this

Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.

Job Tags

Permanent employment, Contract work, Temporary work, Work at office, Remote work, Flexible hours, Shift work, Weekend work, Afternoon shift,

Similar Jobs

YMCA of the Pines

Executive Director, Gloucester County YMCA Job at YMCA of the Pines

 ...Officer, responsibilities include providing overall leadership to membership, programs, and service delivery for the Gloucester County YMCA; staff hiring, training, and development; budget development; leadership over annual fundraising efforts; recruitment of a new Board... 

Medical Services of America

Licensed Practical Nurse Home Health Job at Medical Services of America

 ...Home Health & Hospice , a division of Medical Services of America, Inc., currently seeks an experienced Full-time Licensed Practical Nurse for our Home Health patients in Tazewell Bluefield surrounding areas (Tazewell Co) VA. As a member of the multidisciplinary... 

Center for Change

Phlebotomist - Weekends Job at Center for Change

 ...at one of the premier eating disorder treatment facilities in the nation! Center for Change is seeking a part-time (6 hr/wk) Phlebotomist to provide phlebotomy services in our specialty hospital which provides care for women working to recover from an eating... 

Peak Recruiting Solutions

Commercial Roofing Estimator Job at Peak Recruiting Solutions

We are seeking a detail-oriented and experienced Estimator to join our dynamic team. The ideal candidate will play a crucial role in the construction process by accurately assessing project costs and providing essential estimates that guide project management decisions...

Studio 8E8

Web Designer Job at Studio 8E8

 ...Were Hiring: Web + Brand Designer Were on the hunt for a designer whos ready to do their best work! Someone who loves creating bold, beautiful brand identities and websites, and who wants to be part of a fun, collaborative team thats passionate about storytelling...