Customer Service Representative Job at Buckeye Global, San Diego, CA

R0ZzeWEwYmlMR3lIeEFLZjZ1STZqN0lZbWc9PQ==
  • Buckeye Global
  • San Diego, CA

Job Description

Role: Customer Service Representative

Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)

Duration: 6 months contract (potential temp to perm)

Start date: September/October

Job description:

6 months of call center experience

Good attendance is a priority.

After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.

Candidate must have stable internet connection and equipment in case they are approved for remote.

Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM

Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling

Candidate expected to attend 60-80 calls per day.

Will handle escalated issues.

Investigatory skills/Grievance cases - researching and looking into inquiries

Epic preferred

Talkdesk Preferred - They are using this

Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.

Job Tags

Permanent employment, Contract work, Temporary work, Work at office, Remote work, Flexible hours, Shift work, Weekend work, Afternoon shift,

Similar Jobs

The Shipyard

2025 Summer Internship Job at The Shipyard

 ...courageous ambitions of our people and our clients. Come join our team! SUMMARY Our goal is to provide students with an internship opportunity where they can gain real-world experiences with a fully integrated, digitally savvy ad agency, specifically with our... 

Design Partners

Graphic Designer Job at Design Partners

 ...Graphic Designer Design Partners is seeking a Graphic Designer to work on a wide range of brand, digital, packaging and merchandising projects...  ...Who you are You are a driven designer who enjoys being part of an energetic and inspired team. We are actively looking for... 

Savills North America

Client Services Coordinator Job at Savills North America

 ...our clients, and our business forward. We are one of the preeminent commercial real estate firms with services ranging from tenant representation and project management to workplace strategy and occupant experience - showcasing the breadth and depth of our expertise.... 

Senior Helpers - Southaven, MS

Caregiver (Up to 15.00 an hour) Job at Senior Helpers - Southaven, MS

 ...medical assistance or nursing assistance* Highly Desired: Applicants with CNA, PCA, RN, LPN, LVN, HHA CertificationBenefits* $14-15/hr* Flexible Schedule* Professional Development* Paid Training and Development* Opportunities for AdvancementSenior... 

NYCACTS

cleaning lady Job at NYCACTS

Clean apartment every two weeks, keep apartment clean Dusting, sweeping, mopping, and washing floors, toilets, showers, tubs, driveways...  ..., and any other dusty surface. Cleaning all surfaces in the kitchen and bathroom. Making beds and fluffing pillows.Folding clean...