Capital Markets IT Americas Head (NYC Based) Job at Crédit Agricole CIB, New York, NY

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  • Crédit Agricole CIB
  • New York, NY

Job Description

Capital Market IT (CMI) oversees the information systems for Global Markets Division (and affiliated partner support functions) covering all capital markets domains (from pre-trade to post trade through risk management and regulatory reporting). CMI covers all IT activities, ensuring applicative support to end-users, maintenance and evolution of the information system including ambitious and innovative transformation programs to accompany business growth. Capital Market IT teams are distributed across the world, currently in Paris, London, Hong Kong, Singapore and New York.

Capital Market IT is looking to reinforce its presence in the Americas, consolidating and reinforcing its Run and Build teams with ambitions to support Americas business growth.

As such, CA-CIB Americas IT is hiring its Head of Americas Capital Market IT in New York who will be responsible for putting in place a resilient and sustainable setup to support Capital Market information system for the Americas with CMI global support.

Local reporting to: Head of GIT – CIO Americas

Functional reporting to: Global Head of Capital Markets IT

The Head of CMI Americas will be a permanent member of CMI board.

Key Responsibilities

Manage and lead Capital Market IT Americas teams ensuring the right balance between business needs and skills

  • Put in place and maintain the proper Run and Build setup
  • Build and adjust sourcing capacity given business and IT requirements and constraints
  • Contribute to proper onboarding of the staff
  • Develop and accompany talents in their mission
  • Foster an environment of trust and empowerment

Focus teams on delivery based on business value and core IT capacities

  • Promote strong proximity with the business
  • Promote a culture of continuous improvement
  • Identify cost rationalization through simplifications, improvement or efficiencies.

Be a gatekeeper of IT strategy in line with CMI Master Plan

  • Be a communication vector of this strategy to the business and locally to GIT and make sure alignment between projects and target plan

Guarantee a high-quality production service and a proactive follow-up of incidents and remediation actions

  • Ensure best practices for production follow-up, monitoring and tracking are respected as well as a very proactive follow-up of incidents (applicative or infrastructure) and related action plans
  • Ensure integrity of all systems - including out of hours support (24/7), where required.
  • Ensure an accurate, exhaustive and transparent reporting
  • Ensure management of obsolescence and vulnerabilities on the scope of applications covered locally
  • Ensure coordination with external parties (Vendors, US financial market infrastructure ...)
  • Ensure local and global enhancements and projects deliveries
  • Work on continuously improving the environment and bring efficiencies
  • Maintain and improve service quality.
  • Coordinate with teams onshore/nearshore, third parties or Head Office for operations and projects.
  • Gain knowledge on the application functional and technical components.
  • Gain advanced knowledge of the functional architecture of Capital Market Information Systems.

Be a trusted partner for the business and support functions

  • Be identified by the business as a key partner on business initiatives and IT advisory and strategy
  • Ensure all projects and activities are executed within GIT / CMI quality and reporting standards
  • Provide transparency on project / production statuses to business partners and warn on any potential milestone postponement / budget overshoot risks and propose mitigation solutions
  • Manage the local budget of CMI and allocate the appropriate execution capacity
  • Set up a local governance with the business to provide local and global updates and health statuses on projects and production

Ensure alignment with local and regulatory policies and procedures

  • Be point of contact of Auditors and Regulators for Capital Market Information system.
  • Ensure all U.S. Regulatory (FINRA, Federal Reserve, DFS) requirements are met.
  • Ensure compliance with IT Control plan
  • Ensure the respect of policies and procedures of the organization

Management and Reporting

  • Direct and indirect of 17 to 20 internal and external staff
  • Functional supervision and management of Near shore proxy Capital Market IT team, including Capital Market IT Americas Head deputy in Montreal.

Key Internal contacts

  • Worldwide IT organization
  • Any business line and support functions involved in projects, more specifically GMD, Capital Market operations, Finance, Risk and Compliance

Key External contacts

  • Any external provider involved in Build and Run such as Genpact, Cap Gemini, FIS, Mysis, as well as the Head Office.

Experience Required:

  • 12 – 15 years of relevant experience
  • Proven successful experience in a Capital Market IT environment as a manager in both Run and Build setup
  • Knowledge of Capital Market activities (namely e-trading, pricing, booking)
  • Experience in an Onshore/Offshore model preferred
  • Experience in an international environment preferred

Specialist Training Required:

  • Project management preferred
  • ITIL Foundation preferred

Approved Person Registration:

  • FINRA Series 99 – Operations Professional Exam (Obtention required 6 months after joining the role)
  • FINRA Series 27 – Financials and Operations principal

Skills & Knowledge Requirements:

  • Strong IT skills with appetite for functional subjects and business processes
  • Good understanding of Information systems underlined IT infrastructure

Soft skills:

  • Leadership
  • Team player
  • Strong written and verbal communication
  • Good organizational skills with attention to details
  • Ability to analyze and summarize information
  • Ability to work autonomously
  • Comfortable in working with multiple teams across locations with excellent inter-personal skills.
  • Organization, delegation, ability to provide technical guidance.
  • Ability to take efficient decisions / Result-oriented mindset
  • Business continuity /Disaster Recovery management preferred
  • Vulnerabilities management and remediations preferred
  • French language skills a plus

Job Tags

Permanent employment, Work at office, Local area, Worldwide,

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