Job Description

Benefit Educator

In this client-facing position, you will educate customers on our products, services, and programs through various methods, including formal presentations, benefit fairs, and health fairs, etc. Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism.

Required Responsibilities:

• Have and maintain an active Health Insurance License
• Have experience explaining and presenting employer-sponsored benefits and health insurance
• Willing to work on an “as-needed” basis (including occasional last-minute requests)
• Must be available during peak season (August-December)
• Must be comfortable speaking to large groups as well as with individuals
• Successfully introduce and educate benefit programs to all potential and existing customers
• Troubleshoot any enrollment or benefit questions and/or concerns
• Will need to be willing to travel within the geographic market to cover events
• Must have reliable transportation
• Will be expected to charge expenses for travel (car rental, air, hotel, etc) and will be reimbursed for those expenses
• Must have access to email, Microsoft Office (Word, PowerPoint, Excel) and cell phone
• Must live local to the geographic area

Skills:

• Knowledge of employee benefits including group (employer-sponsored) health, dental, pharmacy, vision, supplemental health insurance, and related services. Benefits paid by employer, employee, or both.
• Knowledge of local market nuances (providers, networks, competitors) preferred
• Bilingual capabilities (as needed in required areas)
• Strong Presentation and PowerPoint skills, virtual and in-person
• Strong verbal and written communication skills
• Knowledge of and compliance with HIPAA guidelines
• Strong organizational skills
• Tech savvy (Webex, Zoom, Skype, and other various platforms) preferred

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