Job Description

Assistant Store Manager- Job Description:

The Assistant Manager will be responsible for assisting the Store Manager in order to achieve

the sales goals and ensure that the workplace runs efficiently.

Responsibilities include, but are not limited to:

• Assisting the Store Manager with duties and tasks, assuming the role in his/her

absence (daily reports, action plans implementation, KPI performance)

• Supporting the Manager with the staff training and development, guaranteeing the

customer´s expectations are satisfied according to the company’s values and goals

• Ensuring the company guidelines, processes and procedures are implemented

correctly

• Motivating the staff and maintaining a positive work environment
• Keeping a high standards of housekeeping in store
• Dealing with customer complains in an effective manner
• Ensuring that the teams understand and are growing their client book data base
• Complying with all sales related policies and procedures
• Unpacking, hanging/folding merchandise, stocking checks and securing security tags

when needed)

• Monitoring current and new staff training: Acting as a role model to implementing the internal

procedures, the company standards and the product awareness

• Providing active support by sharing knowledge as a brand expert, in order to help

develop new and existing staff correctly with the aim of achieving the store goals

Competences:

▪ Ability to lead, develop, motivate and influence people

▪ Business Vision

▪ Results oriented

▪ Ability to work under pressure while maintaining a positive attitude

▪ Results oriented

▪ High motivation and keen to learn and grow

▪ Strong experience in creating and maintaining clientele relations

▪ Ability to work under pressure while maintaining a positive attitude

▪ Excellent communication skills

▪ Passion for fashion

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