Job Description

Job Title: Administrative Assistant - MN

Location: Rochester, MN (50% onsite and 50% remote)

Start Date: 11/10/2025

End Date: 11/09/2026

Position Summary

Administrative Assistants to join the Recovery and Claims Services Department . These professionals serve as departmental resources, providing a wide range of administrative and operational support to ensure efficiency and accuracy across processes.

Key Responsibilities

• Answer inbound calls in a call center environment.
• Process mail, faxes, and incoming documentation.
• Enter and triage multiple forms and reports.
• File legal documents, route correspondence, and send outgoing communications.
• Set up new cases and process authorizations related to employee leave benefits and accommodations.
• Perform clerical tasks such as maintaining calendars, scheduling meetings, arranging travel, preparing reports and presentations, and maintaining electronic files.
• Support departmental projects and serve as a mentor/resource to others as needed.
• Demonstrate professionalism, initiative, and strong judgment to optimize departmental productivity.

Skills & Qualifications

• Excellent command of grammar, punctuation, and English usage.
• Proficiency with computers and office equipment (computer, printer, phone system, copier, fax, etc.).
• Strong organizational and multitasking abilities with keen attention to detail.
• Exceptional interpersonal, written, and verbal communication skills.
• Ability to exercise sound judgment and adapt to a fast-paced, changing environment.
• Typing speed of 60 WPM preferred.
• Experience with secretarial/clerical software (e.g., Microsoft Office Suite).

Education & Experience

• Completion of a one- or two-year degree/diploma in administrative assistant or secretarial studies, OR
• Minimum two years of experience in an administrative/secretarial role with responsibilities such as:
• Calendar management
• Report and presentation preparation
• Database and spreadsheet management
• Travel coordination
• Professional correspondence and documentation support

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